Help Center
Frequently Asked Questions
Quick answers about how PromptHush works, billing, and your data.
PromptHush is designed so detection and redaction happen locally in the browser extension. Server records use counts and account metadata, not the original prompt text.
A scan credit is consumed when the extension checks a prompt that contains sensitive findings and records the scan against your monthly plan.
Findings count the sensitive items detected. Blocked sends count send attempts stopped because one or more findings were present.
Yes, when enabled by the product flow, you can choose to send anyway. Overrides are counted for audit visibility.
PromptHush is intended for common browser-based AI tools such as ChatGPT, Claude, Gemini, Perplexity, and Copilot.
Yes. Billing and subscription management are handled through Stripe.
Email confirmation helps protect accounts and reduce abuse. Resend requests are rate-limited to prevent spam.
Professional plans include export controls for server usage audit data shown in the dashboard.
Email support@prompthush.com for account, billing, or privacy questions.